The real reason assistants failed
It wasn't accuracy alone. It was trust.
Assistants:
- tried to be conversational
- guessed what users wanted
- hid uncertainty
- failed silently or vaguely
Users never knew:
- what would happen
- whether it actually worked
- why it failed
That's unacceptable for execution.
Commands are different
Voice commands are:
- short
- explicit
- deterministic
They don't chat. They execute.
Most importantly, they show their work.
"Open email."
→ Email opened.
"Search Google for X."
→ Browser opened. Query executed.
No personality. No guessing.
Determinism builds trust
Assistants
- Conversational
- Probabilistic
- Hides behavior
- Tries to be smart
Commands
- Direct
- Deterministic
- Shows execution
- Does what it's told
People don't want an assistant. They want a system that does what it's told and proves it.
That's why voice assistants stalled — and why voice commands still have massive potential.